How can we help?

We hope to answer any open questions you might have regarding traveling with Lufthansa. Please feel free to contact us, if you cannot find any specific information you might be looking for.


International travel guidelines

Exploring new destinations and experiencing other cultures is both rewarding and exciting, but it is also important to do so safely. Students with special considerations – such as women and LGBTI travelers – may face additional challenges in other countries.



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Why do I need to validate my email?

Students currently enrolled in a U.S. college or university with a valid  “.edu”  or “K12” email address are eligible to book student fares with GenerationFly.

Complete the email verification form to confirm your eligibility and unlock your student fare. We will not use your email address for any other purpose than the context of this particular verification request.

Who is eligible for GenerationFly fares?

Students currently enrolled in an U.S. college or university with a valid “.edu” or “K12” e-mail address are eligible for GenerationFly fares. You will need to present a valid college / university-issued ID or a valid ISIC or IYIC (Go 25) card at check-in.
If you have any troubles, please contact us at via email

What are the Terms & Conditions?

Looking for the best fare option?

Book & manage

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Offers and destinations

Explore our route network to locate our US gateways and the destinations we fly around the world.

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Advanced seat selection

Regardless of whether it is a window or aisle seat or a seat with more legroom: Lufthansa offers you the opportunity of reserving seats for yourself and your travelling companions in advance or of selecting them at check-in.

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View and amend flight details

Check your bookings and amend flight details as neccesary.

Before you fly

Online check-in

You can check in here from 23 hours before departure. Please select a form of identification.

In-flight services at a glance

Enjoy the perfect service on board with Lufthansa. Here you will find all the information about Lufthansa travel classes, food & beverages, FlyNet® and in-flight entertainment.

Important baggage information

Find out everything you need to know about taking carry-on baggage, free baggage and special baggage on your flights with Lufthansa here.